Shipping and Return Policy

Store Name: emarese.store
Support Email: emaresestore@gmail.com

1. Shipping Policy

At emarese.store, we are committed to delivering your orders safely and on time.

• Order Processing: Orders are processed after they are successfully placed and confirmed.
• Delivery Time: Orders are expected to be delivered within 7 days from the date of order confirmation. Delivery times may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.
• Shipping Updates: Once your order has been shipped, tracking details will be shared where available.
• Delivery Delays: If your order is delayed beyond the expected delivery time, please contact our support team for assistance.
• Incorrect Address: Please ensure that your shipping address, phone number, and other delivery details are accurate when placing your order.

2. Return Policy — 5 Days

At emarese.store, customer satisfaction is important to us. We offer a 5-day return policy from the date you receive your order.

To be eligible for a return:

• The return request must be submitted within 5 days of delivery.
• The product must be unused, undamaged, and in its original condition.
• The product should be returned with its original packaging, tags, and accessories, where applicable.
• Proof of purchase or your order details must be provided.

3. How to Request a Return

To request a return, please email us at **emaresestore@gmail.com** with the following details:

• Your order number
• The name of the product
• The reason for the return
• Photos of the product, if it is damaged, defective, or incorrect

Our support team will review your request and provide instructions for the next steps. Please do not send any product back before receiving return instructions.

4. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us at **emaresestore@gmail.com** as soon as possible. Include your order details and clear photos of the item so we can assess the issue and help resolve it.

5. Refund Policy

Once your returned item has been received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be processed to the original payment method, where possible. The time taken for the refund to appear in your account may depend on your payment provider or bank.

Any applicable return shipping charges and refund deductions will be communicated to you before the return is finalized.

6. Exchanges

If you would like to exchange a product, please contact us within the 5-day return period. Exchanges are subject to product availability and approval.

7. Contact Us

If you have any questions about shipping, returns, exchanges, or refunds, please contact us:

Store: emarese.store
Email: emaresestore@gmail.com

Thank you for shopping with emarese.store. We appreciate your trust and support!